On October 25, 2012, Everest Group hosted a webinar, PEAK into the BFSI Outsourcing Market.
The webinar looked at the following questions: What are the similarities and differences across the subverticals and functions, and what implications do they have on financial institutions? Should financial institutions take an integrated view to their ITO and BPO portfolios or should they keep them separate? What will it take for a service provider to succeed in this changing market?
The webinar also covered the BFSI service provider evolution across IT Applications Outsourcing and vertical-specific BPO and the Leaders, Major Contenders, and Emerging Players on our proprietary PEAK Matrix.
Listen to a recording for this webinar