Webinar Deck: State of the Global Services Market: 2013 Predictions
23 Jan 2013
Categories:
Finance and Accounting
Human Resources
Procurement and Supply Chain
Application Services
Cloud and Infrastructure Services
Catalyst™
Market Vista™
Banking and Financial Services Business Process
Banking and Financial Services Information Technology
Insurance Business Process
Insurance Information Technology
Outsourcing Excellence | Standard
Outsourcing Excellence | Banking and Financial Services
Outsourcing Excellence | Healthcare and Life Sciences
Outsourcing Excellence | Insurance
General Report
Complimentary Publications
Webinar Documents
Jimit Arora
Hanumantha Karthik
Katrina Menzigian
Rajesh Ranjan
All/Global
Analysts:
Jimit Arora
Rajesh Ranjan
State of the Global Services Market: 2013 Predictions
On January 23, Everest Group hosted a webinar that covered trends for 2013.
What does the new year hold for the global services market? In what ways will industry-specific expertise drive service provider differentiation? How will Global In-house Centers (GICs) evolve and what value will organizations expect? What’s in store for cloud and how will the interplay between cloud and traditional IT Services progress?
Our panel of experts will offer answers to all of the above questions and more.
Our one-hour webinar that will cover trends and provide an outlook for 2013 for the following areas:
- Business Process Outsourcing (BPO)
- Global Sourcing
- Cloud / IT Services
- Pricing
This report is the deck used during the webinar.