Webinar Deck: 5 Success-driving Actions to Unlock BPS 4.0 Value
Webinar
20 Jan 2022
Categories:
Contingent Staffing
Contingent Workforce Management
CXM Services (including Contact Center Outsourcing)
Finance and Accounting
Human Resources
Marketing Services
Procurement and Supply Chain
Recruitment
Trust and Safety
Banking and Financial Services Business Process
Payer and Provider Business Process
Insurance Business Process
Life Sciences Business Process
CX Excellence
Healthcare Provider
Outsourcing Excellence | BPO
General Report
Complimentary Publications
Webinar Documents
Analysts:
Michel Janssen
Rajesh Ranjan
Prashant Shukla
On January 20, Everest Group hosted a webinar titled, "5 Success-driving Actions to Unlock BPS 4.0 Value."
Today’s rapidly changing business environment, influenced by economic, demographic, societal, and environmental forces, is causing enterprises to revisit their Business Process Services (BPS) model and strategy – making the role of BPS 4.0 crucial for success.
In this webinar, our experts discussed five success-driving imperative actions for enterprises that should be incorporated into their 2022 planning, and beyond.
Our experts addressed the following topics:
- How can enterprises increase value from BPS initiatives?
- What are the immediate opportunities vs. long term?
- What do enterprises need to do internally to tap maximum value potential from next-generation BPS models?