Webinar Deck: Market Vista™ 1Q17 Update PLUS an Exploration of Hybrid Sourcing Delivery Models
19 May 2017
Categories:
Market Vista™
Outsourcing Excellence | Standard
Outsourcing Excellence | Banking and Financial Services
Outsourcing Excellence | Healthcare and Life Sciences
Outsourcing Excellence | Insurance
General Report
Complimentary Publications
Webinar Documents
Salil Dani
Sakshi Garg
Hanumantha Karthik
Analysts:
Sakshi Garg
On May 16, Everest Group hosted a one-hour webinar that discussed the latest global service market trends as well as the impact of regulation on the industry. In addition, we provided a unique perspective on the adoption of hybrid sourcing delivery models.
Key themes discussed were:
- Trends: How did the global services industry fair in Q1 2017? Which new trends are continuing from 2016?
- Regulations: What is the likely impact of key regulations, such as visa reforms in the United States, on the global services industry?
- Geographies: How did locations fare given the past year’s many socio-political changes? Why did Nearshore Europe witness a decrease in activity after many years of sustained interest?
- Hybrid Sourcing Delivery Models (Special Topic): What is the adoption of hybrid sourcing models (i.e., BOT, Virtual/Assisted GIC, Joint Venture)? What are the relative benefits and challenges associated with implementing these models?
This is the deck used during the presentation.
Listen to a recording of this webinar.