Webinar Deck: Market Vista™ 2016 Year-in-Review and Outlook for 2017
21 Feb 2017
Categories:
Market Vista™
Outsourcing Excellence | Standard
Outsourcing Excellence | Banking and Financial Services
Outsourcing Excellence | Healthcare and Life Sciences
Outsourcing Excellence | Insurance
General Report
Complimentary Publications
Webinar Documents
Hanumantha Karthik
Eric Simonson
Anurag Srivastava
All/Global
Analysts:
Eric Simonson
On February 16, Everest Group hosted a one-hour webinar that offered insights on the global services industry.
Key themes discussed were:
- How did the global services industry fare in 2016? What new trends arose and what remained the same?
- How did sourcing models evolve in 2016 in light of global upheaval? Did collaboration between enterprises and service providers increase … or did they become more competitive?
- How have ongoing socio-political changes impacted demand geographies and offshore/nearshore location selection? Did any new locations gain attention?
- Did 2016’s geopolitical change impact some segments more than others? What about automation – how and to what extent did technologies play out in 2016 and what does that mean for the future?
This is the deck used during the presentation.
Listen to a recording of this webinar.