Key Tech Away 2.0

The third-party technology landscape, comprising established legacy companies and emerging start-ups, is rapidly evolving. The growing adoption and emergence of new solutions and increasing collaboration and co-innovation among stakeholders fuel this landscape’s evolution.

Third-party Trust and Safety (T&S) technologies’ role will grow with innovation and accountability. Addressing data privacy and security, provider lock-in, and ethical concerns while partnering strategically with providers enables enterprises to scale AI technologies and optimize their T&S operations effectively.

In this report, we evaluate the current state of third-party T&S technologies, key trends shaping third-party T&S technology adoption, and challenges enterprises encounter when implementing third-party T&S solutions. The report also includes some best practices for enterprises when partnering with technology providers for technology solutions.

Scope

All industries and geographies

Contents

In this report, we examine:

• Current T&S technology ecosystem’s status
• Key trends shaping the third-party T&S technology landscape
• Challenges while adopting third-party technology solutions
• Enterprise best practices while leveraging third-party T&S technology

Membership(s)

Trust and Safety

Sourcing and Vendor Management