Organizations are shifting from traditional fixed employment models to more agile, hybrid workforce strategies integrating freelancers and Independent Contractors (ICs) with full-time employees. As freelancers become more integral to business operations, enterprises require structured solutions to manage freelancer sourcing, onboarding, compliance, payments, and performance tracking effectively. Without dedicated systems, organizations face inefficiencies, compliance risks, and lost opportunities for innovation.
Freelancer Engagement and Management Systems (FEMS) offer purpose-built solutions for managing the freelancer lifecycle. These platforms enable organizations to efficiently engage, manage, and pay freelancers while ensuring compliance and seamlessly integrating with business workflows. Leading FEMS providers are enhancing their platforms with improved user experiences, AI-driven matching, automated compliance management, and robust payment solutions.
In this report, we evaluate 16 FEMS providers using Everest Group’s proprietary PEAK Matrix® framework, focusing on market impact, vision, and capability. The report helps buyers identify the right FEMS provider for their needs and enables providers to benchmark themselves against their competition.
Scope
- Geography: global
- Product: freelancer engagement and management platforms
- This assessment is based on Everest Group’s annual RFI process, the proprietary contractual database of 16 FEMS providers, provider public disclosures, and Everest Group’s internal intelligence, interactions with enterprise buyers, and an ongoing analysis of the market
Contents
In this research, we:
- Assess 16 FEMS providers
- Examine the FEMS provider landscape
- Compare providers’ key strengths and limitations
Membership(s)
Contingent Workforce Management
Sourcing and Vendor Management
