Global businesses are always on the lookout for talent sources that are highly engaged and stable, ensuring high-quality work and low attrition. One underrated, yet highly effective, sourcing strategy that has emerged as a clear differentiator in recent times is impact sourcing, or hiring people from marginalized communities to meet business objectives. Impact sourcing offers many benefits to organizations, such as:

• Contributes to a holistic Environmental, Social, and Governance (ESG) strategy
• Helps increase sales, as consumers prefer to buy from forward-thinking businesses
• Provides access to workers from untapped talent pools in different regions
• Ensures better talent retention through an improved work culture

Along with offering a competitive and cost-effective alternative to traditional outsourcing engagements, impact sourcing provides a sustainable solution to talent-related challenges. Further, a focus on operating with a cause and shared values among customers and investors are encouraging companies to shift to impact sourcing.

In this report, we define impact sourcing and answer why companies should adopt it, how they can put it into practice, where they can do it, which are the leading impact sourcing specialists, and much more. We provide a comprehensive view of the impact sourcing market and its enabling ecosystem. The report will encourage and enable enterprises and traditional service providers to take the next big leap in their talent strategies through impact sourcing.

Scope

All industries and geographies

Contents

This state of the market report outlines the importance of impact sourcing to access untapped, affordable talent while promoting inclusivity and allowing organizations to reap substantial business benefits. We examine:

• The concept of impact sourcing and its importance
• The impact sourcing ecosystem and engagement model
• A comprehensive view of the impact sourcing landscape, including market size, delivery model, and talent portfolio
The concept of impact sourcing and its importance
• Impact sourcing evolution
• Case studies and feedback from buyers that leverage services from impact sourcing specialists

We also carry out a comparative assessment of locations to help build an optimized delivery portfolio.

Membership(s)

Business Process

Information Technology

Engineering Services

Catalyst™

Locations Insider™

Market Vista™