Process mining is a key enabler to achieve process excellence and accelerate organizations’ digital transformation journeys. It has emerged as one of the fastest growing markets in the intelligent automation space due to increasing enterprise awareness of the technology and its benefits. It is rapidly gaining traction across geographies and finding a range of use cases across business functions and verticals. Process mining solutions not only help enterprises achieve cost savings and operational efficiencies by identifying process optimization/automation opportunities, but also improve workforce productivity and enhance customer experience. These products are also evolving rapidly in terms of their capabilities, features, and functionalities. To achieve success, it is critical for enterprises to select the right-fit process mining technology partner(s).
In this report, we feature detailed profiles of 18 leading process mining technology vendors and evaluate their offerings and capabilities to assist process mining buyers in selecting vendors that can serve their needs.
Scope
Process mining products that are sold on license, irrespective of any ongoing business or IT process outsourcing or managed services
All industries and geographies
Assessment based on Everest Group’s annual RFI process for the calendar year 2020, interactions with leading process mining technology vendors, client reference checks, and an ongoing analysis of the process mining market
Contents
This report provides key stakeholders a snapshot of 18 leading process mining technology vendors’ offerings and capabilities. It also allows technology vendors to compare their offerings, capabilities, strengths, and limitations with other vendors in the marketplace.
Each technology vendor profile includes the following details:
Company overview
Recent deals & announcements
Market adoption & client portfolio mix
Product overview & partnerships
Product features & functionalities and key enhancements
Measure of capabilities across PEAK Matrix® dimensions
