Enterprises are beginning to challenge the traditional engagement models and deal constructs as newer mechanisms of pricing and consuming services emerge. While larger service providers are investing in expanding their solutions portfolio, they are getting challenged by newer and more agile competitors that want to grab a larger wallet share. Renewals and recompetes provide an opportunity for these newer players to make their presence felt amidst disruptive technology changes. Buyers, on the other hand, can also correct their course based on lessons learned during the engagement and adjust their sourcing strategy to suit their changing business environment.
In particular, buyers of Application Services (AS) with longer, multi-tower engagements are pushing the productivity agenda and are not averse to considering alternate service providers to derive the most value.
Over US$68 billion worth of ITS and BPS contracts are up for renewal in the 24-month period beginning January 01, 2016. This report explores trends in such upcoming renewals.
Scope
Analysis of ITS and BPS contracts nearing end of term
Deep-dive into analysis of ITS renewals with a focus on application services and bundled contracts
Content
The report “Upcoming Contract Renewals – Application Services” includes data and insights specific to deals nearing end of term, expanding upon the following:
Analysis of ITS and BPS deals (deal volumes, contract sizes, and contract durations) nearing end of term by buyer geography and buyer industry
Trends in AS and bundled deal renewals by buyer industry, buyer geography, and service provider category
Analysis of AS contract renewals by scope (viz. development, maintenance, ERP implementation, ERP maintenance, and system integration) across geographies
Note: this report is from 2012. See our most recent R2R research report.
The Finance & Accounting (F&A) function comprises three end-to-end processes – Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R). This report focuses on…
