PricePoint reports identify trends in the pricing of the ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact pricing. Additionally, the reports include insights on contemporary outsourcing trends driven by key market developments.
Scope
PricePoint Q2 2014 includes the following:
Assessment of pricing drivers in ITO and BPO, including:
Buy-side dynamics
Supply-side dynamics
Key macroeconomic factors
Overall impact of the drivers on pricing in Q2 2014
Pricing outlook for Q3 2014
Featured research
Embedded software services
Contents
This report contains in-depth analysis of the drivers that impact pricing of ITO and BPO services in India and United States. The drivers included in the analysis are:
Buy-side drivers including deal size, deal volume, value mix, and new deal-renewal mix
Supply-side drivers including resource utilization, support costs, and service provider financial performance
Macroeconomic factors including operating cost inflation and foreign exchange rates
The report also contains the aggregated impact of these drivers on pricing in Q2 2014 and the outlook for Q3 2014.
The featured research section includes:
Analysis of Embedded software services, its typical lifecycle and skill profiles, type of outsourcing deals prevalent in embedded marketplace, and price variation relative to generic IT ADM services
Enterprises are challenged by intensifying competition, uncertain macroeconomic environment, digital-savvy nimble firms, and ever-increasing demands of digital-native consumers. They are leveraging digital technologies to tackle these challenges and…