This Virtual Roundtable Discussion Summary is available only to GBS / Shared Services Excellence members. For information on membership, please contact us

Everest Group regularly organizes virtual sessions in which senior executives across enterprises share their experiences and opinions with colleagues in other organizations on hot industry topics or particularly challenging issues of the day.

In this in-person roundtable, Everest Group experts and our participants shared their perspectives on future vision for GCCs, methods for GCC to elevate impact, change in mindset required for GCC leaders to enable global movement. Moreover, perspectives were shared on the best practices embraced by successful GCCs over the years.