To transform digitally, enterprises are adopting Intelligent Automation (IA) technologies to streamline operations and enhance customer experiences. Despite initial success with automating simple, high-volume tasks, many organizations struggle to scale these initiatives to more complex, long-running processes. Process Orchestration (PO) helps design, execute, and monitor end-to-end business processes. It also helps orchestrate the flow of work across human workers, digital workers, and enterprise applications in long-running workflows.

In this viewpoint, we explore process orchestration’s role in overcoming these challenges and driving effective automation at scale. The report examines the need to integrate PO with IA technologies such as Robotic Process Automation (RPA) and Intelligent Document Processing (IDP), highlighting how this modern approach facilitates continuous process improvements.

This comprehensive guide is essential for organizations aiming to scale their automation programs, executives leading digital transformation, and operational leaders focused on optimizing business processes. Discover how effective PO can propel your enterprise toward superior business outcomes and sustained automation success.

Scope

All industries and geographies

Contents

In this report, we examine:

• Enterprise business priorities and barriers to scaling automation
• PO’s role within the IA ecosystem
• A PO solution’s key components
• Real-world use cases across various industries
• Key challenges and best practices to adopt PO

Memberships

Service Optimization Technologies (SOT)

Process Orchestration

Sourcing and Vendor Management