Webinar Deck: Global In-house Centers vs. Service Providers: Who is Winning?
12 Dec 2012
Global In-house Centers vs. Service Providers: Who is Winning?
On December 12, Everest Group hosted a webinar that covered GICs vs. Service Providers.
Leading buyer organizations extensively leverage both Global In-house
Centers (GICs) and service providers as part of their delivery
portfolios. As their exposure in both these sourcing models increases
with growing offshore maturity and adoption, buyer organizations are
often faced with the following key questions:
Is one model growing relative to the other?
How should organizations think about comparing GICs and service providers?
What are the best practices for optimizing sourcing model portfolio?
Note: this report is from 2012. See our most recent R2R research report.
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