Market Vista: Q4 2010

4 Feb 2011


Market Vista


Market Vista reports provide data and analysis highlighting key trends and developments in the fast evolving global offshoring and outsourcing market. Market Vista captures key developments across outsourcing transaction trends, health of captives, location risks and opportunities, and supplier developments.

Market activity heatmap 


Market Vista Q4-2010 includes the following:

  • Outsourcing transaction trends, including details on major outsourcing deals
  • Captive-related issues
  • Global offshoring dynamics
  • Location risks and opportunities
  • Key supplier developments

Outsourcing transaction analysis | By deal type 


  • Outsourcing and offshoring deal trends by function, geography and industry
  • Captive market assessment including recent setup, expansion and divestitures
  • Details on major outsourcing deals
  • Details on renewal/ restructuring activity and new contracts signed in the quarter
  • Location risks and opportunities including recently-announced financial incentives for the IT-BPO industry in South Africa; Philippines’ emergence as a credible destination for non-voice BPO and IT work; implications of narco-related violence in Mexico; and rapid currency appreciation in Brazil and Chile
  • Fact-base including cost, wage inflation, attrition and sustainability of arbitrage for select emerging locations across geographies
  • Top-20 suppliers assessed on financial performance, changes in geographic footprint, M&A

PLEASE NOTE: The download includes

  • Executive Summary highlighting key findings
  • Complete Market Vista Q4-2010 report

In addition, Market Vista subscribers get complimentary access to the Standard Locations Database that can be downloaded separately.

To learn more about Market Vista, please click here to download the Market Vista service description.


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