With increasing complexities and rapid transformation across industries, business leaders must become adept at anticipating long-term, disruptive shifts to navigate an uncertain future confidently. Our Mega Forces framework – comprising themes including business models and value network adaptations, environmental priorities, socioeconomic and geopolitical shifts, and transformative technologies – helps organizations understand systemic changes and align their strategies with the evolving business landscape.
The Mega Forces: Retail Reimagined report spotlights three pivotal forces shaping the evolution of business models and value network adaptations. It outlines disruptive signals, real-world use cases across industries, long-term evolution of forces through 2040, and key considerations and critical next steps for business leaders.
Scope
All industries and geographies
Contents
In this report, we examine:
Unified commerce: full integration of all retail channels, systems, and user data into one unified platform, enabling retailers to respond instantly and consistently across any touchpoint, medium, or device
Meta commerce: sensory-rich, digitally immersive, and interactive retail environment where shopping blends with entertainment, social interaction, and self-expression
Invisible commerce: highly automated retail journey with limited or no active customer input
