The global Recruitment Process Outsourcing (RPO) market in 2024 remained subdued amid ongoing macroeconomic uncertainty, creating a difficult operating environment for both enterprises and providers. RPO providers faced another year of muted demand for their services and stepped up by providing tailored and customized services to address the need for greater agility. They also invested in technology advances to support their clients in emerging needs for skills-based recruitment and generative AI. Consulting and value-added services gained utmost importance as buyers looked to their RPO providers to help them navigate the volatile environment through strategic workforce planning, upskilling/reskilling, skills advisory, and graduate and early careers hiring.

In this report, we examine the RPO provider landscape and assess 31 providers featured in Everest Group’s Recruitment Process Outsourcing (RPO) PEAK Matrix^® Assessment 2025 – Global. Additionally, the report provides an overview of the market and analyzes providers’ differentiation areas. The research will enable buyers to select the best-fit provider for their needs and empower providers to benchmark themselves against their peers.

Scope

• All industries and geographies
• This report includes third-party RPO deals, excluding shared services or global business services
• This report examines over 6,700 multi-process RPO deals as of 2024, each involving a minimum of two recruitment processes

Contents

In this report, we:

• Examine the RPO providers’ landscape
• Position the providers on Everest Group’s PEAK Matrix^® framework as Leaders, Major Contenders, and Aspirants
• Assess providers’ overall RPO capabilities across market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy

Membership(s)

Recruitment

Sourcing and Vendor Management