Enterprises are investing in change management to navigate complex organizational transformations due to technology advances and evolving business models. Historically, several organizations struggled to realize their digital transformation initiatives’ full potential due to the absence of a strategic change management approach. Thus, change management consulting has become pivotal in ensuring digital transformation success by offering roadmaps to address organizational culture, leadership alignment, and employee engagement.
Effective change management requires a balanced focus on human and operational aspects of change. With innovation, sustainability, and employee experience becoming increasingly important, providers must integrate technology with their change management capabilities and offer post-implementation support for change initiatives’ long-term sustainability. Additionally, monitoring change initiatives’ performance, analyzing stakeholder feedback, and refining strategies based on data-driven insights are vital for efficient change adoption.
In this report, we analyze 13 providers featured on the Digital Transformation Consulting Services PEAK Matrix® – Change Management. The report evaluates and categorizes providers based on their change management consulting capabilities.
Scope
All industries and geographies
This assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading digital transformation consulting service providers, client reference checks, and an ongoing analysis of the digital transformation consulting services market
Contents
In this report, we:
Evaluate 13 digital transformation consulting service providers
Categorize providers as Leaders, Major Contenders, and Aspirants