Procurement Outsourcing (PO) State of the Market 2025 – Building the Future with Digital- and Service-led Innovation
State of the Market Report

7 Jan 2025
by Shirley Hung, Amir Khan, Prateek Singh, Akash Thunga, Antara Rao, Manan Singhal, Anirudh Kopparam

The procurement function is increasingly recognized as a strategic enabler, addressing cost optimization, adapting to changing customer needs, and fostering collaboration with adjacent functions such as supply chain and finance and accounting. In 2024, procurement organizations have expressed intent to accelerate digital investments, integrating best-of-breed solutions such as autonomous sourcing tools, intake management, procurement orchestration, chatbots, and supplier management tools into their existing technology stacks. These solutions, powered by AI/ML and generative AI, drive process efficiency, assist decision-making, embed intelligent automation, enhance use experiences, and streamline workflows, while empowering procurement practitioners.

Apart from technology providers, service providers are also digitally transforming procurement through S2P platforms, integration tools, and point solutions alongside managed services and advisory focused on enabling procurement transformation.

Due to economic uncertainty and slower buyer decision-making, the Procurement Outsourcing (PO) market experienced muted growth in 2023, with potential for resurgence in 2024-25 as first-generation enterprises engage with providers and existing buyers expand scope to include upstream procurement.

This research provides comprehensive coverage of the PO market, analyzing regional/industry variations, buyer adoption trends, and growth drivers. It is relevant for stakeholders interested in creating agile and resilient procurement functions with differentiated capabilities, including new buyers / parent organizations exploring procurement outsourcing, providers, and industry influencers such as investors and industry bodies.

Scope

All industries and geographies

Contents

In this report, we examine:

  • Procurement challenges and digital imperatives
  • Emerging procurement technologies beyond suites
  • Role of providers as partners in digital evolution
  • PO market overview and adoption trends
  • Key buyer adoption trends

Membership(s)

Procurement and Supply Chain

Sourcing and Vendor Management

 

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