Virtual Roundtable Discussion Deck: Leveraging a Citizen-led Model When Scaling Up IA Adoption in GBS

25 Mar 2021

This Virtual Roundtable Discussion Summary is available only to Global Business Services / Shared Services members. For information on membership, please contact us

Everest Group regularly organizes virtual sessions in which senior executives from enterprises convene to share experiences and network with colleagues in other organizations on hot industry topics or particularly challenging issues of the day.

In this virtual roundtable, Everest Group Chief Research Officer Michel Janssen and Practice Director Bharath M and our participants discussed the extent of citizen-model adoption across GBS organizations and the evolution of the model, their experiences to date, and their plans for in the future.


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