Next-generation Managed Security Service (MSS): Tussling to Keep the Battle Alive
State of the Market Report

21 Oct 2021
by Kumar Avijit, Arjun Singh Chauhan

The pandemic has accelerated the pace of digital transformation, especially the adoption of cloud, hybrid environments, and other emerging technologies. However, it has also increased the attack surface and exposed loopholes in enterprises’ cybersecurity measures. Enterprises are increasingly grappling with challenges related to alert overload, cybersecurity talent shortage, and lack of threat management capabilities.

Realizing the need, traditional Managed Security Service Provider (MSSPs) have evolved into next-generation MSSPs, focusing on advanced analytics-led threat investigation, Artificial Intelligence (AI) / Machine Learning (ML) led threat detection, contextualized threat intelligence, and automated incident responses. Managed Detection and Response (MDR) has become a buzzword among both enterprise and the Small and Medium Business (SMB) segment because of its modular service architecture and the ease for clients to onboard seamlessly without foregoing their investments in security tools.

In this research, we examine the IT managed security services market and provide a detailed analysis of the key enterprise demand themes, deal trends, and the overall IT managed security services landscape, including the global IT managed security services market size and the market’s breakdown by service type, geography, and industry.


  • The assessment is based on Everest Group’s annual RFI process, interactions with leading IT managed security service providers, enterprise interactions, and an ongoing analysis of the IT managed security services market
  • All industries and geographies


In this report, we evaluate global managed security services trends and demand drivers, analyze managed security services deals, introduce MDR within the umbrella of next-generation MSS, and provide the key considerations for enterprises when choosing a next-generation MSSP.


Cloud and Infrastructure Services

Sourcing and Vendor Management


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