Resource Continuity Planning: Is Your Service Organization Ready for Pandemic Related Absenteeism?

8 Apr 2020
by Jimit Arora

This report is available only to Strategic Outsourcing & Vendor Management members. For information on membership or purchase, please contact us

After the lockdown in India and the Philippines, most enterprises were able to overcome infrastructure challenges, and operations are up and running (for now). The focus now needs to shift to near-term contingency planning for potential large-scale medical absenteeism in India and/or the Philippines.

This Executive Brief (a part of Everest Group’s COVID-19 preparedness series) outlines near-term considerations for sourcing & vendor management executives seeking to effectively respond to the Coronacrisis.

Note: Everest Group publishes executive briefs for senior executives from enterprises. These briefs address hot industry topics and particularly challenging issues of the day in an easy to digest format.


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