Resetting to the Next Normal for Retail & CPG GBS

24 Jul 2020

This Virtual Roundtable Discussion Summary is available only to GBS & Shared Services (GBS/SS) members. For information on membership, please contact us.

Everest Group regularly organizes virtual sessions in which senior executives from enterprises convene to share experiences and network with colleagues in other organizations on hot industry topics or particularly challenging issues of the day.

In this virtual roundtable, Everest Group Partner Eric Simonson and Practice Director Bharath M offered perspectives resetting to the next normal for retail and CPG GBS, including the impact of the outbreak on the industry, decisions that need to be made, and what GBS organizations are doing to support their enterprises. The bulk of the session was spent discussing these topics; the key points for the discussion are included in this deck.


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