Internet of Things (IoT) Services Provider Compendium 2020

29 Apr 2020
by Yugal Joshi, Alisha Mittal, Preetam Dutt Koka, Uthra K, Arushi Pandey

Enterprises view IoT as core to their broader digital transformation efforts, as IoT implementation is regarded as a means to increase operational efficiencies, create new revenue opportunities, and enhance user experience. To assist enterprises in this journey, service providers must act as end-to-end orchestrators, develop industry-specific solutions that leverage next-generation technology, and support IT/OT integration.

In this research, we present detailed profiles and assessments of 18 IT service providers featured on the IoT Services PEAK Matrix®. Each profile provides a comprehensive picture of the service provider’s service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies. The assessment is based on Everest Group’s annual RFI process for the calendar year 2019, interactions with leading IoT service providers, client reference checks, and an ongoing analysis of the IoT services market.


This research covers the following IT service providers / system integrators associated with IoT services: Accenture, Atos, Capgemini, Cognizant, Deloitte, DXC Technology, Happiest Minds, HCL Technologies, IBM, Infosys, Mphasis, NTT DATA, LTI, Prodapt, TCS, Tech Mahindra, Wipro, and Zensar.


This report features 18 IT service provider profiles, each of which includes:

  • Overview of the provider’s IoT services business and offerings – vision, scale, and extent of adoption of its IoT services across enterprise segments and geographies
  • Assessment of the provider’s IoT services delivery capability, domain investments, key solutions, and key partnerships
  • Detailed assessments of 18 IoT service providers, along with their strengths and areas of improvement


Digital Services


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