IT Security Service Provider Compendium 2020

30 Jun 2020
by Ashwin Venkatesan, Sarweshwer Gupta, Zachariah K Chirayil

Traditional enterprise security strategies have become obsolete due to the accelerated adoption of digital technologies, exponential rise in digital touchpoints, consumerization of IT, and convergence of IT-OT environments. Enterprises’ shift toward a programmable lean hybrid infrastructure, driven by cloud adoption, microservices, containers, and DevOps, has not been easy though.

Enterprises need to base their security strategies on their business context, geography, operating vertical, and enterprise context (maturity, nature, scale, and model of business), among other factors. To do so, they should partner with third-party providers to align their security initiatives with broader business goals.

In this research, we present an assessment of 22 IT service providers featured on the IT Security Services PEAK Matrix®. Each profile offers a comprehensive picture of the IT security service provider’s vision and strategy, scope of services offered, innovation & investments, delivery capabilities, and strengths and areas of improvement.


In this research, we evaluate the following IT service providers / system integrators associated with IT security services: Accenture, Atos, Capgemini, Cognizant, DXC Technology, Fujitsu, GAVS Technologies, Happiest Minds, HCL Technologies, IBM, Infosys, LTI, Microland, Mphasis, NTT DATA, Orange Cyberdefense, Secureworks, TCS, Unisys, Wipro, YASH Technologies, and Zensar.


Each provider profile includes the following aspects:

  • Summary dashboard – market impact and vision & capability assessment
  • Strengths and areas of improvement
  • General overview of the provider’s IT security services business – vision, scale, overall focus, and extent of adoption of the provider’s IT security services across enterprise segments and geographies
  • Overview of the provider’s IT security services offerings – overall portfolio of services and relative focus across service lines
  • Assessment of the provider’s IT security services delivery capability, domain investments, key solutions, and key partnerships


Cloud & Infrastructure Services


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