Contingent Workforce Management (CWM) – Service Provider Compendium 2020

25 Sep 2020
by Arkadev Basak, Krishna Charan, Rhea Nijhawan

Everest Group’s Contingent Workforce Management (CWM) - Service Provider Profile Compendium 2020 positions 23 CWM service providers / Managed Service Providers (MSPs). It provides accurate, comprehensive, and fact-based snapshots of 12 CWM service providers /Managed Service Providers (MSPs). It offers a detailed profile of each CWM provider, with a comprehensive picture of its service suite, scale of operations, recent developments and investments, technology solutions, and delivery locations. The report also provides insights on the global CWM service provider landscape. Each profile also specifies the service provider’s position on Everest Group’s PEAK Matrix®.


23 providers have been covered as part of our PEAK Matrix® research: AgileOne, Alexander Mann Solutions, Allegis Global Solutions, AMN Healthcare, Brainnet, Broadleaf Results, Capita Resourcing, Cross Country Healthcare, Fircroft, Geometric Results Inc., Guidant Global, Hays Talent Solutions, HCMWorks, KellyOCG, nextSource, Pontoon, Randstad Sourceright, Resource Solutions, Talent Solutions TAPFIN (ManpowerGroup), Volt Consulting, Workforce Logiq, and Yoh


Each service provider profile provides the following CWM-specific details:

  • CWM company profile and scale of operations: key leaders, managed spend, active clients, workers managed, recent developments, tools, and technology capability
  • CWM client portfolio: major clients and recently announced contracts, as well as managed spend split by geography, industry, engagement model, deal size, and type of worker managed
  • Services procurement client portfolio: managed spend split by geography and category
  • Global CWM delivery locations: details of key delivery locations worldwide
  • Detailed assessment of CWM capabilities: market success, delivery capability assessment, and remarks on each service provider’s strengths and areas of improvement


Contingent Workforce Management

Sourcing and Vendor Management


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