Price Trends in Human Resources Outsourcing (HRO)

25 Sep 2020
by Priyanka Mitra, Ravjot Sachdeva

Human Resource Outsourcing (HRO) price managers often struggle to come up with appropriate pricing methodologies and benchmarks for HRO deals. The complexity and diversity of multiple subdomains within HR (such as benefits, learning, and recruitment), geographical variations, and the changing technology landscape, further add to the complexity of getting pricing right. Overall, price benchmarks do not vary significantly year-on-year unless a major external event causes an inflection in the pricing trend.


Industry: HR outsourcing
Geography: global


In this research, we examine the various external factors and challenges that have had an impact on HRO pricing over the years. We also analyze the impact of COVID-19 on the HRO pricing trend and its implications for various stakeholders.


Human Resources

Sourcing and Vendor Management


Page Count: 9