Building Future-ready Finance in the New Normal: A Glimpse into the CFO Mindset

15 Dec 2020
by Shirley Hung, Vignesh Kannan, Abhishek Singh (BPS)

The threat of COVID-19 has caused unprecedented levels of global disruption, requiring businesses to reassess their priorities. CFOs are busy helping their businesses navigate through an environment characterized by extreme uncertainty. At the same time, they recognize the dire need to develop a long-term strategy to enable their businesses to remain relevant and viable as they come out of this period of disruption. To understand how CFOs’ roles and business imperatives are evolving, Everest Group conducted the Global CFO Survey 2020, whose findings we lay out in this report.


  • All industries and geographies
  • Source: Global CFO Survey 2020, in which more than 300 CFOs and their direct reportees across North America, Latin America, Europe, Asia Pacific, and the Middle East and Africa from more than 20 industry sectors participated


In this study, we share key findings and insights obtained through the Global CFO Survey 2020 and present them under the following topics:

  • COVID-19 disruption – impact and CFO reactions
  • Emergence of a new normal
  • Building a future-ready organization


Finance & Accounting Outsourcing

Sourcing and Vendor Management


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