Moving Beyond the Horizontal with Industry-specific F&A Solutions

14 Aug 2020
by Shirley Hung, Vignesh Kannan, Abhishek Singh (BPS)

Finance & Accounting Outsourcing (FAO) has traditionally been a horizontal service offering, with cost savings and efficiency gains considered to be key value propositions. However, rising outsourcing maturity and increasing requirements across industries are shifting the emphasis toward domain expertise. While a majority of Finance & Accounting (F&A) solutions are industry-agnostic, there has been growing demand for solutions to address industry-specific F&A processes in recent times.

In particular, growing pressures in industries severely impacted by the COVID-19 pandemic, such as travel & logistics, have increased the demand for solutions to address industry-specific F&A needs beyond traditional horizontal F&A processes.


  • Industries: BFSI, healthcare, and travel & logistics, and limited coverage of retail & CPG, media & entertainment, and energy & utilities
  • Geography: global


In this report, we study the growing industry-specific focus in F&A and look at:

  • Industry-specific F&A solutions and their drivers
  • Benefits of engaging a third party for industry-specific F&A processes
  • Maturity and application of industry-specific F&A solutions, including a high-level view of service providers’ industry-specific F&A capabilities


Finance & Accounting Outsourcing


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