Managed Service Provider (MSP) – Service Provider Compendium 2019

21 Aug 2019
by Arkadev Basak, Ankaj Mohindroo, Krishna Charan, Rhea Nijhawan

The Managed Service Provider (MSP) – Service Provider Profile Compendium 2019 provides accurate, comprehensive, and fact-based snapshots of service providers in the MSP market. The study provides a detailed profile of each MSP service provider assessed, with a comprehensive picture of their service suite, scale of operations, recent developments & investments, technology solutions, and delivery locations. The report also provides insights into the dynamic global MSP service provider landscape. In addition, each profile provides the positioning of the service provider on the Everest Group PEAK Matrix, with an insightful analysis of the provider's capabilities.

This compendium of profiles tracks 21 MSP service providers including AgileOne, Allegis Global Solutions, AMN Healthcare, Brainnet, Broadleaf Results, Capita Resourcing, Cross Country Healthcare, Fircroft, Geometric Results, Guidant Global, Hays , HCMWorks, KellyOCG, ManpowerGroup Solutions TAPFIN, nextsource, Pontoon Solutions, PRO Unlimited, Randstad Sourceright, Volt Consulting Group, Workforce logiq, and Yoh.


Each profile provides the following MSP-specific details:

  • MSP service suite and scale of operations: Includes MSP experience (clients, spend managed, etc.), key leaders, tools & technologies leveraged, and a quantitative assessment of the service provider’s MSP program
  • MSP client portfolio: Includes major clients, recently-announced contracts, as well as MSP hires split by industry, job family, and services procurement spend by geography and category
  • Global MSP delivery locations: Includes details of key delivery locations across the world
  • Detailed assessment of MSP capabilities: Includes market success, delivery capability assessment, and remarks on each service provider’s key strengths and areas of improvement


Managed Service Provider (MSP)


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