Multi-Country Payroll (MCP) Solutions Annual Report 2019 – Moving Toward Unification of Payroll and HR Services

28 Oct 2019
by Anil Vijayan, Priyanka Mitra, Sharath Hari N, Ravjot Sachdeva

Multi-country Payroll (MCP) solutions is one of the fastest growing markets in the HR outsourcing space. While the traditional parameters of compliance and security are still the most critical for enterprises when adopting MCP solutions, new drivers such as employee experience, insights through analytics, and next-generation digital solutions such as Artificial Intelligence (AI) and Robotic Process Automation (RPA) are also gaining importance. Service providers have performed well on the traditional drivers of cost reduction, process standardization, and compliance, but buyers expect more in terms of technology integration and strategic support, especially with employee experience becoming a key focus area for enterprises. As the market evolves, service providers would need to continue to innovate and differentiate themselves to provide a better payroll experience to clients and maintain a strong foothold in the market.

In this research, we analyze the MCP solutions market across various dimensions:

  • MCP solutions market overview
  • Buyer adoption trends
  • Solution and transaction trends
  • Service provider landscape


  • Deals in which payroll calculation (gross-to-net) have been necessarily outsourced
  • Deals that have at least two countries in scope
  • All industries and geographies


This report provides comprehensive coverage of the 2019 MCP solutions market and analyzes it across various dimensions, such as market overview, buyer adoption trends, solution and transaction trends, and service provider landscape. Some of the key takeaways from the report are:

  • With growing awareness of MCP solutions’ value proposition and increasing provider maturity, this growth momentum is likely to continue for the next few years
  • Given the regulatory dynamics across many regions, many first-time adopters are looking to outsource their payroll to service providers
  • The market continues to be dominated by a few players. However, many new players catering to the small-sized segment have entered the market
  • Membership(s)

    Human Resources Outsourcing (HRO)


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