GDPR Compliance – Can Automation Save the Day?

10 Jul 2018
by Sarah Burnett, Anil Vijayan, Nukul Upadhye

In April 2016, the European Parliament adopted the European Union General Data Protection Regulation (GDPR) – officially EU 2016/679 – which came into effect May 25, 2018. GDPR replaces the existing data privacy regulation, the 1995 EU Data Protection Directive (DPD), and introduces new, stricter provisions, particularly around personal data. The legislation directly impacts all companies based in, or doing business with, companies/individuals based in the European Economic Area (EEA), which comprises the European Union, Norway, Iceland, and Liechtenstein.

Many organizations are grappling with the massive changes that the regulation mandates. Robotic Process Automation (RPA) has a significant role to play in alleviating some of this pain. This view point looks at:

  • GDPR and its implications for organizations, particularly in terms of administrative overheads
  • The role that RPA can play in helping automate GDPR-related administrative tasks and functions
  • The implications of GDPR on sourcing / service delivery models and the RPA angle in such decisions
  • The case for digital transformation and superior analytics driven by GDPR compliance, and a framework to work through the automation play


Service Optimization Technologies (SOT)


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