Supply Chain Management (SCM) BPO - Service Provider Profile Compendium 2018

11 May 2018
by Rajesh Ranjan

The Supply Chain Management (SCM) BPO – Service Provider Profile Compendium (2018) provides accurate, comprehensive, and fact-based snapshots of service providers in the SCM market. The study provides a detailed profile of each SCM service provider assessed, with a comprehensive picture of their service suite, scale of operations, recent developments & investments, technology solutions, and delivery locations. The report also provides insights into the dynamic global SCM service provider landscape and market shares. In addition, each profile captures the positioning of the service provider on the Everest Group PEAK Matrix with an insightful analysis of its capabilities.

This compendium of profiles tracks 11+ SCM service providers including Accenture, Capgemini, EXL, Genpact, GEP, HCL, Infosys, OnProcess, TCS, Wipro, and WNS.


Each service provider profile provides the following SCM-specific details:

  • SCM service suite and scale of operations: includes key leaders, service suite, FTEs, and recent developments
  • SCM client portfolio: includes major clients and recently announced contracts, revenue split by geography, industry, and buyer size
  • Global SCM delivery locations: includes detail of key delivery locations across the world
  • SCM technology solutions: includes prevalence of different technology approaches and the profiles of key technology solutions
  • Detailed assessment of SCM capabilities: includes market success and delivery capability assessment as well as remarks on service provider’s key strengths and areas of improvement


Procurement Outsourcing (PO)


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