Multi-Country Payroll Outsourcing (MCPO) – Service Provider Landscape with PEAK Matrix™ Assessment 2017

28 Jun 2017
by Anil Vijayan, Priyanka Mitra, Rajesh Ranjan

The MCPO market has grown rapidly at a CAGR of ~21% from 2014 to 2016, to cross US$1.5 billion. The MCPO market is currently dominated by only a handful of service providers. However, due to rapid growth in evidence, other providers are also beginning to adopt new strategies to gain market share. While technology and partnerships continue to play an important role, providers are coming up with innovative solutions to maximize their process and geographic coverage. Value-added services, such as mobility, analytics, and service delivery automation, are gaining greater importance.

In this research, we analyze the global MCPO market across the following dimensions:

  • Relative positioning of 13 service providers on the Everest Group PEAK Matrix for MCPO
  • Key strengths and development areas for service providers

Scope of analysis: MCPO deals

  • Where at least two countries are in scope
  • Where at least the “payroll calculation (gross to net)” sub-process is included
  • Across all geographies and industries
  • Content

    This report examines the dynamics of the Multi-Country Payroll Outsourcing (MCPO) service provider landscape. It provides a deep-dive analysis of how the service providers shape up in terms of their market success and delivery capability. Based on the comprehensive Everest Group PEAK Matrix, 13 MCPO service providers are segmented into Leaders, Major Contenders, and Aspirants.

    • Everest Group has classified 13 MCPO service providers on the Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix into:
      • Leaders: ADP and NGA Human Resources
      • Major Contenders: Ascender, Celergo, CloudPay, Excelity, Neeyamo, SD Worx, SGWI, TMF Group, and Zalaris
      • Aspirants: Aditro and Elanor
    • ADP, Neeyamo, TMF Group, and SGWI have been identified as Star Performers on the MCPO PEAK Matrix
    • Additionally, this report also contains Everest Group’s remarks on each of the 13 MCPO service provider’ strengths and areas of improvement

    Everest Group has a complimentary five-page PEAK Matrix preview document for this service provider landscape report.


    Human Resources Outsourcing (HRO)


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