The Dynamics Behind the Alorica - EGS Deal

3 Jun 2016
by Sharang Sharma

Executive Summary

On June 1, 2016, Alorica announced that it has entered into a definitive agreement to acquire Expert Global Solutions (EGS) through a stock purchase agreement. While the deal will help Alorica further strengthen its position in the global as well as the U.S. CCO market, there are potential issues that need to be resolved to ensure benefit realization. This viewpoint analyses the acquisition of EGS by Alorica to identify the key drivers behind the development, its impact on the CCO market, and Everest Group’s view on potential issues for Alorica.


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