Recruitment Process Outsourcing (RPO) – Rise of RPO in Latin America

23 Feb 2015
by Rajesh Ranjan, Vishal Gupta



Latin America, with its diverse cultural heritage, is a relatively young and emerging market for Recruitment Process Outsourcing (RPO). While all the regions have shown good progress, growth of RPO in Latin America is noticeably higher. This trend is expected to continue in the future as well on the backdrop of successful RPO examples and increased investments by RPO service providers in the region. Numerous global service providers enjoy a high market share in the region owing to large number of multi-country deals that feature Latin America. Adoption by Latin America-headquartered buyers has also increased over the years, forcing service providers to develop region-specific strategies. Further, Latin America is a highly heterogeneous market with RPO maturity varying across countries. Buyers have diverse mindsets and, hence, service providers need to streamline their offerings accordingly.

In this research, we analyse the RPO market in Latin America across the following dimensions:

  • Market overview
  • Buyer adoption and solution trends
  • Service provider landscape
  • Latin America country focus

Market Size

Scope of analysis

  • RPO deals that include a minimum of four or more recruitment processes
  • The RPO deal is active and at least one year in contract length
  • The deal scope should not be limited to temporary hires only
  • All geographies, industries, and job families

RPO Deals in Latin America


This research provides comprehensive coverage of the RPO market in Latin America and analyzes it across various dimensions such as market overview, RPO drivers and challenges, buyer adoption & solution trends, service provider landscape, and key characteristics of RPO in various Latin American countries. Some of the key findings are:

  • RPO market in Latin America, although very small at present, is evolving rapidly, displaying rapid growth as well as maturing buyer, solution, and transaction characteristics
  • Latin America primarily features in global multi-country deals, which have generally been signed by west-headquartered firms. Increased interest around RPO by Latin America-headquartered companies was also witnessed, primarily in the form of single-country RPO deals
  • Service provider landscape in Latin America is relatively consolidated, with the top five players accounting for more than 75% of the market
  • Latin America is a heterogeneous market with RPO maturity varying across countries. However, when seen at a macro level, the overall RPO maturity is still very low and most countries have a nascent but emerging RPO market

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