Upcoming Contract Renewals – Infrastructure Services

7 Mar 2014
by Chirajeet Sengupta, Jimit Arora, Yugal Joshi



Renewals and recompetes provide an opportunity for non-incumbent players to expand their wallet share amidst disruptive factors such as saturation, slowing growth rate, and newer & more agile competitors. It also allows buyers a chance to make course corrections based on lessons learned during the lifetime of the just-concluded engagement and adjust sourcing strategy.

In particular, buyers of infrastructure services who entered long-term multi-tower engagements long back with traditional service providers, are the most frustrated. They believe that such long-term engagements have made their infrastructure environment lethargic and inflexible and are now reevaluating their service provider landscape. This research analyzes upcoming renewals in the next two years with a focus on infrastructure services contracts.

Nearly US$84 billion worth of IT and BPO contracts are up for renewal in the 24 month period starting 01 April 2014. This report explores trends in such contracts.

IT Renewal Opportunities


  • Analysis of IT and BPO contracts nearing end of term
  • Deep dive into analysis of IT renewals with a focus on IO and bundled contracts

Global IO and bundled renewals


The report Upcoming Contract Renewals – Infrastructure Services includes data and insights, specific to deals nearing end of term expanding upon the following:

  • Analysis of IT and BPO deals (deal volumes, contract sizes and durations) nearing end of term by buyer geography and buyer industry
  • Trends in IO and bundled deal renewals by buyer industry, buyer geography and service provider category
  • Analysis of infrastructure services contract renewals by scope (viz. datacenter, desktop, network, and helpdesk) across geographies

Page Count: 54