European Infrastructure Services – Service Provider Landscape with PEAK Matrix™ Assessment 2014

30 Jan 2014
by Ashwin Venkatesan, Chirajeet Sengupta, Jimit Arora, Yugal Joshi



The European infrastructure services market is witnessing disruptions, driven by cost pressure, innovative delivery models, and cloud services. Despite muted growth in the overall market, some service providers are growing at the expense of others. Given these disruptions, European buyers now require a fact-based assessment of the capabilities of service providers who can address their infrastructure services demand.

This Everest Group research provides a comprehensive assessment of leading IT service providers in terms of their capabilities in Europe-focused infrastructure services. It also provides insight into their scale of operations, scope of coverage across the infrastructure services spectrum, domain investments, delivery footprint, and market success.

In this report, we provide the assessment and profiles of 21 IT service providers featured on Everest Group’s PEAK Matrix for European enterprise infrastructure services. The Everest Group PEAK Matrix is a composite index of a range of distinct metrics related to a service provider’s capability and market success.

Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix for European infrastructure services


This report provides an assessment of the following IT service providers who are involved in delivering enterprise infrastructure services: Accenture, Atos, Capgemini, CGI-Logica, Cognizant, CSC, Dell, Fujitsu, HCL, HP, IBM, Indra Sistemas, Infosys, NTT DATA, Steria, TCS, Tech Mahindra, Tieto, T-Systems, Unisys, and Wipro.

In terms of the services landscape, the scope of this report covers service providers who focus on datacenter, middleware, end-user compute, helpdesk, and consulting services.


The research focuses on European infrastructure service market:

  • Market size and projected growth
  • Key trends impacting the market
  • Capability assessment of 21 IT service providers to serve this market
  • Short profile of these 21 IT service providers

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