Market Vista: Q1 2013 15 May 2013
Market Vista: Q1 2013

15 May 2013
by Anurag Srivastava


Market Vista


Market Vista report provides data and analysis highlighting the key trends and developments in the fast-evolving global offshoring and outsourcing market. Market Vista captures the key developments across outsourcing transaction trends, health of Global In-house Centers (GICs), location risks and opportunities, and service provider developments.

Market activity heatmap 


Market Vista Q1-2013 includes the following:

  • Outsourcing transaction trends, including details of major outsourcing deals
  • GIC-related developments
  • Global offshoring dynamics
  • Location risks and opportunities
  • Key service provider developments

Outsourcing and offshoring market index 


  • Outsourcing and offshoring deal trends by function, geography, industry, buyer type, etc.
  • The GIC market assessment, including recent set-ups, expansions, and divestitures
  • Details on major outsourcing deals
  • Details on renewal/restructuring activity and new contracts signed in the quarter
  • Location risks and opportunities, including emergence of Malaysia as a credible location to support Mandarin/Cantonese, emerging constraints in Dalian market for delivery to Japan/Korea, Philippines emerging as a credible location for IT services delivery, and expected increase in taxes worrying investors in Jamaica
  • Fact base, including operating cost, wage inflation, attrition, and sustainability of arbitrage, for leading cities in Central and Eastern Europe
  • Twenty leading service providers assessed on financial performance, changes in geographic footprint, alliances, capability enhancements, and M&A events

PLEASE NOTE: The download includes:

  • Complete Market Vista Q1-2013 report
  • Executive summary highlighting key findings
  • Market Vista primer on GIC Landscape in Costa Rica and Trends in Offshore GIC Market

In addition, Market Vista subscribers get complimentary access to the Standard Locations Database that can be downloaded separately. 


Page Count: 188