Market Vista: Q1 2012 10 May 2012
Market Vista: Q1 2012

10 May 2012
by Anurag Srivastava


Market Vista


Market Vista reports provide data and analysis highlighting key trends and developments in the fast evolving global offshoring and outsourcing market. Market Vista captures key developments across outsourcing transaction trends, health of captives, location risks and opportunities, and service provider developments.  

Market Vista Heatmap 


Market Vista Q1-2012 includes the following:

  • Outsourcing transaction trends, including details on major outsourcing deals
  • Captive-related developments
  • Global offshoring dynamics
  • Location risks and opportunities
  • Key service provider developments

Outsourcing/offshoring market index


  • Outsourcing and offshoring deal trends by function, geography, industry, buyer type, etc.
  • Captive market assessment including recent set-ups, expansions, and divestitures
  • Details on major outsourcing deals
  • Details on renewal/restructuring activity and new contracts signed in the quarter
  • Location risks and opportunities including the interest in domestic sourcing from the United States, the emergence of Jordan as an alternate location in the Middle East, prominence of Central American locations for BPO, and  adverse impact on business sentiments given recent changes in government policies and regulations in India
  • Fact-base including operating cost, wage inflation, attrition, and sustainability of arbitrage for leading cities in Eastern Europe
  • 20 leading service providers assessed on financial performance, changes in geographic footprint, and M&A events

PLEASE NOTE: The download includes:

  • Complete Market Vista Q1-2012 report
  • Executive Summary highlighting key findings
  • Market Vista primer on the global services industry in Philippines

In addition, Market Vista subscribers get complimentary access to the Standard Locations Database that can be downloaded separately.


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