Webinar Deck: State of the Global Services Market: 2013 Predictions

23 Jan 2013
by Jimit Arora, Rajesh Ranjan

State of the Global Services Market: 2013 Predictions

On January 23, Everest Group hosted a webinar that covered trends for 2013.

What does the new year hold for the global services market? In what ways will industry-specific expertise drive service provider differentiation? How will Global In-house Centers (GICs) evolve and what value will organizations expect? What’s in store for cloud and how will the interplay between cloud and traditional IT Services progress?

Our panel of experts will offer answers to all of the above questions and more.

Our one-hour webinar that will cover trends and provide an outlook for 2013 for the following areas:

  • Business Process Outsourcing (BPO)
  • Global Sourcing
  • Cloud / IT Services
  • Pricing

This report is the deck used during the webinar.

View a recording of this webinar.


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