Webinar Deck: Market Developments in Q2-2012

22 Aug 2012
by Eric Simonson

Market Vista

Market Developments in Q2-2012

On August 22, 2012, Everest Group hosted a webinar on market developments in Q2-2012, which covered:

  • Outsourcing trends in the first half of the year (January – June)
  • Insights into location activity in offshore geographies
  • Trends and developments in GICs
  • Developments in key locations in Latin America


Current economic and political conditions clearly have had an impact on the global services market.

The number of outsourcing transactions decreased by 7 percent compared to Q1 2012, and the annualized contract value of these transactions decreased by 25 percent. In contrast, Asia is reporting significant growth in delivery centers across global in-house centers, or GICs (formerly known as captives), and service providers.


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