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Thematic Report

Forces & Foresight™ Q2 2025

The dynamic IT-BP services industry presents both opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes.

Forces & Foresight™, our quarterly report focused on IT-BP providers, empowers providers with the intelligence they need to navigate this volatile environment.

This report addresses five key questions that IT-BP providers struggle to answer:

  • Where do I stand versus my competition in terms of growth and margins?
  • How do the industry’s growth prospects look in the foreseeable future? Why?
  • Which segments provide opportunities to grow faster than the industry? Why?
  • How am I doing in these segments versus my competition?
  • Am I dealing with the same forces that are impacting my competition’s margins?

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