Innovation Watch: Agentic AI Products 2025

Organizations are rapidly embracing agentic AI to enhance operational efficiency, lower costs, and respond more effectively to evolving business challenges. It started with basic tools, such as RPA, that handled simple, repetitive tasks. Over time, it became more advanced systems using AI technologies, such as ML and Natural Language Processing (NLP), to manage more complex work.

The next key update in this journey is agentic AI, which embeds autonomy, adaptability, and decision-making into systems. These capabilities enable systems to act independently, respond to dynamic conditions in real time, and significantly reduce the need for human oversight, thereby streamlining operations, accelerating decision-making, and offering a competitive edge in a rapidly changing market.

In this report, we evaluate 24 agentic AI technology providers offering prebuilt agents and agent builders. The report classifies them as Luminaries, Fast Followers, Influencers, or Seekers based on the Everest Group’s Innovation Watch Assessment. It explores agentic AI use case prioritization by evaluating industries and business functions that stand to benefit most from its adoption. The research also delves into agentic AI’s impact on addressing key business challenges, driving automation, improving decision-making, and enhancing operational efficiency.