Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Services Procurement / Statement of Work (SOW) PEAK Matrix® Assessments 2022
The global Contingent Workforce Management (CWM) market is rapidly growing and transforming as buyers demand more services from providers. In addition to employing traditional temporary labor, buyers are relying on third-party providers to manage additional labor categories, including services procurement / Statement of Work (SOW), Independent Contractors (ICs), and permanent labor. Temporary labor still constitutes a major proportion of the spend that Managed Service Providers (MSPs) handle, though services procurement has also garnered a significant share, which continues to grow steadily.
In response to these market developments, service providers are increasing the breadth and depth of their offerings and making investments to manage all types of contingent workers, enhance the scope of their services, ensure process digitization, and expand their consulting capabilities.
This PEAK Matrix® assessment will help key stakeholders – buyers, service providers, and technology providers – understand the MSP / CWM service provider and services procurement provider landscape, evaluate service providers’ capabilities, and identify the Leaders, Major Contenders, and Aspirants in the market.
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