Everest Group’s Trust and Safety – Content Moderation Service Provider Compendium 2021 provides accurate, comprehensive, and fact-based snapshots of 18 trust and safety – content moderation service providers. It offers a detailed profile of each service provider – with a comprehensive picture of its scale of operations, recent developments and investments, technology solutions, and delivery locations – and specifies the provider’s position on the Everest Group PEAK Matrix®.
Scope
All industries and geographies
Contents
Each service provider profile provides the following details:
Trust and safety – content moderation services overview: key leaders, revenues, FTEs, and recent developments and investments
Trust and safety – content moderation services delivery locations: details of key delivery locations worldwide
Trust and safety – content moderation services client portfolio: major clients and recently announced contracts, as well as trust and safety revenue split by geography and industry, client split by buyer size, and FTE split by segment
Trust and safety – content moderation services technology solutions: brief descriptions of key technology solutions
Detailed assessment of trust and safety – content moderation services capabilities: market success, delivery capability assessment, and remarks on each service provider’s strengths and limitations
