Introduction

The increasing adoption of next-generation technologies/services, such as big data / analytics, mobility, and social, is pushing enterprises to have a complete relook at their existing infrastructure. However, while enterprises lay a lot of focus on making their IT infrastructure more agile and cost effective, and rightly so, they are sufficiently investing in securing their IT environment. Infrastructure Service (IS) providers need to pay due attention to integrated security services while investing in building their capabilities in order to stay relevant.

This research provides fact-based trends impacting the infrastructure services market. It analyzes multiple aspects such as overall infrastructure services market size, leading players, deal sizes, deal durations, and pricing. Buyers will gain by understanding these trends and evolving their sourcing portfolio accordingly. Service providers will benefit by aligning their strategy to cater to these trends.

Scope

• IT service market size (split across applications, consulting, infrastructure service, geography, and industry verticals)
• Market share of leading IT service providers in applications, consulting, and infrastructure service
• IS buyer adoption trends across geography, industry verticals, and revenue size
• Key trends shaping the IS market (security concerns inhibiting digital adoption)
• Outlook for 2015-2016

Content

This annual research deep dives into the IS landscape. It provides data-driven facts and perspectives on the overall market. The research covers IS adoption trends, demand drivers, and buyer expectations. The research analyses buyer challenges, trends shaping the market, and also provides an outlook for 2016 for the broader IT as well as IS market.

For example, the section on “IS Overview” analyses the following:

• Deal trends (new vs. renewals)
• Deal size and duration
• Scope of services (e.g., application development, maintenance, and consulting)
• Pricing trends
• Delivery location