Renewals and recompetes provide an opportunity for non-incumbent players to expand their wallet share amidst disruptive factors such as saturation, slowing growth rate, and newer & more agile competitors. It also allows buyers a chance to make course corrections based on lessons learned during the lifetime of the just-concluded engagement and adjust sourcing strategy.
In particular, buyers of infrastructure services who entered long-term multi-tower engagements long back with traditional service providers, are the most frustrated. They believe that such long-term engagements have made their infrastructure environment lethargic and inflexible and are now reevaluating their service provider landscape. This research analyzes upcoming renewals in the next two years with a focus on infrastructure services contracts.
Nearly US$84 billion worth of IT and BPO contracts are up for renewal in the 24 month period starting 01 April 2014. This report explores trends in such contracts.
Scope
Analysis of IT and BPO contracts nearing end of term
Deep dive into analysis of IT renewals with a focus on IO and bundled contracts
Content
The report Upcoming Contract Renewals – Infrastructure Services includes data and insights, specific to deals nearing end of term expanding upon the following:
Analysis of IT and BPO deals (deal volumes, contract sizes and durations) nearing end of term by buyer geography and buyer industry
Trends in IO and bundled deal renewals by buyer industry, buyer geography and service provider category
Analysis of infrastructure services contract renewals by scope (viz. datacenter, desktop, network, and helpdesk) across geographies
Note: this report is from 2012. See our most recent R2R research report.
The Finance & Accounting (F&A) function comprises three end-to-end processes – Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R). This report focuses on…
