Infrastructure Outsourcing (IO) has been meeting the key service and hardware needs of major global corporations for the past few decades. Service providers, both MNCs and offshore providers, have been making the best use of their delivery models and technical expertise to help serve the IO needs of various industries, across geographies.
Everest Group conducted an outreach effort with major IT outsourcing providers, including the global MNCs and large and medium Indian providers, to analyze their 30 largest deals across Application and Infrastructure outsourcing. This report is an aggregated summary of the responses by category, such as buyer geography, buyer revenue, and industry group. The report provides analysis of the trends and the various levers of the IO industry.
Scope
Overview of the large IO deals in 2010
Focus on the IO deals that form part of the large (top 30) deals of the service providers
Analysis of the deal parameters from various dimensions to give readers an easy assessment of the impact and correlation of each category (e.g., geography and industry group) to the IO event
Overview of trends in IO
Contents
This research is focused on providing an analysis of the large IO deals, the details of which were gathered through an extensive outreach effort. The analysis looks at various aspects of the deals and compares deal components at various levels. For example, the section on buyer industry trends examines
Comparison of IO activity in terms of deal value and number of deals across industry sectors
Scope of the deals, providing insight into the number or combination of functions that defines an industry sector’s adoption of IO
An assessment of various parameters, such as deal size and duration, and how each defines the maturity of relationship with the providers
Focused analysis of key sectors where significant outsourcing activity was reported
Note: this report is from 2012. See our most recent R2R research report.
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