Global service industry is abuzz with a lot of confusion, speculation, interest, hype, and opinions about cloud. Most of the market has assumed that cloud will bring demise of traditional global services. This report breaks these myths and assumptions about cloud being antagonist to global services. The research focuses on the analysis of deals signed in calendar year 2011 that had cloud delivery as part of global service engagement.
This research presents a fact based analysis of cloud adoption cutting through the confusion and provides insights on industry trends, cloud deal size and duration, bundling of towers, why cloud is getting adopted, role of the providers, and analysis of key global service engagements with cloud delivery in scope.
Scope
Overview of cloud adoption
Which buyers are adopting cloud in global services
Where cloud is being used within enterprises
Various roles of service providers
Key deal analyis
Contents
This research piece analyzes the key cloud engagements that were part of larger global service engagements in the calendar year 2011. The report discusses multiple perspectives such as the where is cloud getting adopted within an enterprise, deal parameters, geographies of adoption, major industries that are driving cloud adoption, roles that various service providers are playing etc.
For example the section on “Cloud trends” analyzes various aspects such as:
Where the buyer leverages cloud (e.g., infrastructure, application)
Within infrastructure transformation where is cloud implemented (test/dev, production, etc.)
Typical applications impacted by cloud delivery
Distribution of cloud deals across geographies, buyer size, and industries
Note: this report is from 2012. See our most recent R2R research report.
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